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[News] Server Maintenance 2017/6/19 05:00-08:00(GMT+0)

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#1
Posted on 2017-06-19 00:49:19 | Show thread starter's posts only

Dear Lords, at present we found there were Items Lost, Data and Attribute abnormal issue.
We will be performing server maintenance on 05:00-08:00 June 19 (GMT+0).

During the maintenance, we will roll back the servers to 04:30 June 18 (GMT+0).
We feel so sorry for the inconvenience.

We will resend the compensation (4500 Gold + a further compensation (1000 Gold + 3*Crest Pack III)) for the login issue on June 18.

About the rollback issue, we will send 3000 Gold, 50*1 Hour Multi-Booster, 1*Max Enhance and 5*Hero Treasure as compensation.

From 04:30 June 18 (GMT+0) to 05:00 June 19 (GMT+0) who bought packs will earn the packs again, packs will be sent within 24 hours.

We will strive our best to provide a smoother gaming experience for all our lords. Thank you for your kind understanding and continuous support!

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Where there is a will, there is a way.
#2
Posted on 2017-06-19 08:46:01 | Show thread starter's posts only

I want my old acc back. When I loggin, I been ask to create new acc.  I use to log in by my hp.  I dont want to restart new game.  I been playing this game almost a year without miss a singel day .

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#3
Posted on 2017-06-19 09:22:51 | Show thread starter's posts only

i'm facing the same issue as him, @gaathegreat. I don't want to create a new account too :/ I've been on the live support for few hours but still waiting..

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