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[Bug & Suggestion] Game lag and Pack bug

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#1
Posted on 2016-10-19 09:51:55 | Show thread starter's posts only

Dear IGG support
I wanted to buy a city pack for about 5.50€ in the game a few months ago but the game lagged out because of my bad internet connection and I thought I never got the pack. Now I see that the money got removed from my playstore account but I never recieved the items from that certain city pack so I hope there is something you could do as I am still a student and 5€ means a lot to me.

Thanks in advance
Ally

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#2
Posted on 2016-11-15 21:52:48 | Show thread starter's posts only

Hi there, please contact Live Support for further assistance, we hope your issue will be soon resolved.

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