The following is a simple guide to teach you how to submit a ticket when you have any issues related to the game. Hopefully it will be useful for you.
>Login the Game, click “Avatar”
>Click setting on the right.
>Choose “Submit Ticket”
>Choose a “Question Type”
>Fill in the Blanks
>Click “Submit” when finished. You have now successfully submitted a ticket/report. To view the status of your Ticket, proceed to the next step.
> Click "My Requests" to view all the tickets that are filed and to check their status.
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